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Case study / Transparent Partners
Every Recap Written,
Every Insight Extracted,
No One Doing It Manually
A multi agent AI system that automates the entire post interview workflow
The Summary.
Qualitative research teams drown in the work after every interview: tracking, recaps, insight extraction, coaching. Ontik built a multi agent AI system that detects interviews, generates recaps instantly, extracts structured user stories, and produces coaching insights, with no human in the loop.
0
Manual recap workflows
1
End to end pipeline
"What used to take our team hours after every interview session now happens automatically. Ontik built a multi agent system that just works, recaps, insights, and coaching notes appear the moment a session ends, without anyone touching a keyboard."
Darren Rankine
CTO, Transparent Partners
About Transparent Partners.
Transparent Partners is a US based qualitative research firm whose work depends on extracting structured insights from interviews at volume. The gap between running a great interview and delivering polished client reporting was filled entirely by manual effort. They needed a system to close that gap automatically, without sacrificing quality or internal rigour.
The Challenge.
Every interview creates a chain of manual tasks. The session has to be logged. A recap written. Themes extracted. User stories structured. Coaching notes prepared. Reports compiled for internal review and again for clients. Multiply that chain by interview volume, and the overhead becomes the work.
The economic problem underneath is sharper. Time spent on post interview administration is time not spent on analysis and synthesis, the work clients actually pay for. Every hour a senior researcher spends writing a recap is an hour not spent on work only they can do. Because administration scales with interview volume rather than team size, growth makes the problem worse, not better.
There was a further constraint. The system had to integrate with tools the team already used, Google Sheets, Drive, and Gmail, so adoption would not require a workflow overhaul. The automation had to fit around how the team operated, not ask them to reorganize around it.
The insight is in the interview. Everything after it, the tracking, the recaps, the coaching notes, the reports, is infrastructure. It should run itself.
The Solution.
Ontik built an end to end automated pipeline using multi agent AI orchestrated through n8n. Dedicated agents detect completed interviews, generate structured recaps, extract user stories, and produce coaching notes per interviewer. Client facing and internal reports are generated separately, each calibrated for its audience, running natively inside Sheets, Drive, and Gmail.
All Technologies Used.
Multi Agent AI
n8n
Google Sheets
Google Drive
Gmail
LLM Engineering
The Outcome.
Ontik helped Transparent Partners achieve:
- Eliminated the manual workflow following every interview, running automatically from session end.
- Recovered hours previously spent on post interview administration for analysis and client work.
- Delivered consistent, structured insight generation across every session.
- Produced separate client and internal reports automatically, with zero manual compiling.
Transparent Partners now runs the way a research firm should: the insight work sits with researchers, and the infrastructure runs itself.
Your Idea could be Live Next Quarter
Let's Discuss Your IdeaCase study / Transparent Partners
Every Recap Written, Every Insight Extracted, No One Doing It Manually
A multi agent AI system that automates the entire post interview workflow
The Summary.
0
Manual recap workflows
1
End to end pipeline
Qualitative research teams drown in the work after every interview: tracking, recaps, insight extraction, coaching. Ontik built a multi agent AI system that detects interviews, generates recaps instantly, extracts structured user stories, and produces coaching insights, with no human in the loop.
"What used to take our team hours after every interview session now happens automatically. Ontik built a multi agent system that just works, recaps, insights, and coaching notes appear the moment a session ends, without anyone touching a keyboard."
Darren Rankine
CTO, Transparent Partners
About Transparent Partners.
Transparent Partners is a US based qualitative research firm whose work depends on extracting structured insights from interviews at volume. The gap between running a great interview and delivering polished client reporting was filled entirely by manual effort. They needed a system to close that gap automatically, without sacrificing quality or internal rigour.
The Challenge.
The insight is in the interview. Everything after it, the tracking, the recaps, the coaching notes, the reports, is infrastructure. It should run itself.
Every interview creates a chain of manual tasks. The session has to be logged. A recap written. Themes extracted. User stories structured. Coaching notes prepared. Reports compiled for internal review and again for clients. Multiply that chain by interview volume, and the overhead becomes the work.
The economic problem underneath is sharper. Time spent on post interview administration is time not spent on analysis and synthesis, the work clients actually pay for. Every hour a senior researcher spends writing a recap is an hour not spent on work only they can do. Because administration scales with interview volume rather than team size, growth makes the problem worse, not better.
There was a further constraint. The system had to integrate with tools the team already used, Google Sheets, Drive, and Gmail, so adoption would not require a workflow overhaul. The automation had to fit around how the team operated, not ask them to reorganize around it.
The Solution.
Ontik built an end to end automated pipeline using multi agent AI orchestrated through n8n. Dedicated agents detect completed interviews, generate structured recaps, extract user stories, and produce coaching notes per interviewer. Client facing and internal reports are generated separately, each calibrated for its audience, running natively inside Sheets, Drive, and Gmail.
All Technologies Used.
Multi Agent AI
n8n
Google Sheets
Google Drive
Gmail
LLM Engineering
The Outcome.
Ontik helped Transparent Partners achieve:
- Eliminated the manual workflow following every interview, running automatically from session end.
- Recovered hours previously spent on post interview administration for analysis and client work.
- Delivered consistent, structured insight generation across every session.
- Produced separate client and internal reports automatically, with zero manual compiling.
Transparent Partners now runs the way a research firm should: the insight work sits with researchers, and the infrastructure runs itself.
Your Idea could be Live Next Quarter
Let's Discuss Your IdeaOur Client's Thought
From zero to unicorn-worthy software in just 3 months.
We didn’t have to think about design, development, or tech stack. Ontik did everything. Our MVP is now live, generating revenue and real traction.
Worked with multiple firms. Ontik ranks at the top, without a doubt.
Three things set them apart: technical expertise, customer-focused delivery, and fresh ideas. They consistently add value beyond expectations.
They cared about the vision like it was their own.
As a non-technical first-time founder, Ontik helped me confidently build a prototype I could present. Transparent, professional, and client-focused throughout.
Rhoen
Full dev team set up in 2 weeks. Other agencies take 5x longer.
We’re already on track to finish development in just a few months. Chippit is now the top trending app on Google Play in Australia.
Honest work, and a real commitment to learning and innovation.
Visiting Ontik’s office, I was impressed by the team’s curiosity, professionalism, and drive to build meaningful solutions. A culture built on excellence and growth.
UIUC
Innovation, execution, and global collaboration, naturally combined.
Our talks on custom technology, global talent mobility, and cross-border innovation opened exciting possibilities. Their forward-thinking vision stood out.
Zen Mirai
Ontik made a complex platform feel effortless.
Our real-time real estate betting platform needed sharp UX and reliability during live auctions. Ontik delivered fast, communicated clearly, and kept our vision intact.
