Onguard has revolutionized appointment scheduling by introducing an SMS-based booking system. This innovation addresses a pressing issue in underdeveloped regions where internet connectivity remains limited, making scheduling appointments with essential service providers a challenge. Inspired by Javed Mostafa's work on "Minimum Dictionary Language (MDL)," the project aims to tackle this connectivity issue by utilizing the cellular network to facilitate digital calendar requests using cutting-edge AI technologies.
Ontik Technology, as project developer, is proud to have collaborated on this initiative with the Carolina Health Informatics Program (CHIP) at the University of North Carolina at Chapel Hill.
- Developed a model which can parse an SMS instruction to booking actions (scheduling, rescheduling, cancellations, etc.).
- Designed the entire appointment booking SaaS and its landing site, including technical architecture, user interface, and functionality.
- Set up of an SMS server for receiving scheduling instructions as SMS from users.
- Integration of Google Contacts and Google Calendar to enhance system capabilities.