Top 15 IT outsourcing companies in Australia

A startup founder in Sydney once told me, “we nearly went broke before we looked outside for help.” They didn’t hire a big in-house team. Instead, they outsourced some projects and managed to cut costs fast. That’s how a lot of Australian businesses are surviving and scaling today.
Outsourcing companies in Australia are now everywhere you look. They handle software development, cloud systems, even business process outsourcing. For small firms, it means saving money. For bigger companies, it means moving quicker and staying ahead.
The numbers back it up too. Reports show the outsourcing industry here is climbing every year, with IT services leading the way. From Sydney and Melbourne to Perth and Brisbane, firms are tapping into skilled staff without carrying heavy payroll costs.
In this guide, I’ll walk through the top 15 IT outsourcing companies in Australia, share how the market is shifting, and show why these companies are not just supporting local businesses but also competing globally.
Why Outsourcing Companies in Australia Are in High Demand
Outsourcing companies in Australia are in high demand because they save money and give access to skills that are hard to find locally.
Hiring IT staff inside Australia is tough. Wages are high, and recruitment takes time. A lot of businesses just can’t wait six months to fill a role. Some managers also realise that paying big salaries for in-house staff doesn’t always make sense when the same work can be outsourced for much less.
This is one reason why outsourcing has become part of everyday business decisions here.
Here’s where outsourcing is making the biggest difference:
- Cutting costs without cutting quality
Salaries in the IT sector have been rising for years. A software developer in Sydney or Melbourne can cost well over AUD 120k per year. That’s a heavy load for small firms. Outsourcing services give them another option. By hiring offshore staff, companies cut that cost nearly in half.
- Tapping into a bigger talent pool
The truth is, Australia doesn’t have enough IT professionals to cover demand. There are around 260,000 ICT specialists in the country, but many more are needed each year. Virtual assistants, developers, and even BPO support staff can be hired in weeks instead of months.
- Time zones that work both ways
Being in Australia has a nice perk: companies can work with Asia during the day and still catch U.S. or European partners in the evening. This time overlap makes offshore outsourcing smoother. This speeds up delivery and helps businesses stay on track.
- More than just coding
People think outsourcing is only about software development, but that’s not true anymore. Outsourcing providers offer business process outsourcing, customer support, consulting, and back office services too.
- Scale up or down without the pain
Business needs change fast, especially in 2025. Some months are busy, some are slow. Outsourcing solutions let companies adjust. They can bring in extra staff for a new project, then scale back when the work is done.
Australian IT Outsourcing Market Size & Global Growth (2025)
The IT outsourcing market in Australia is growing fast because businesses here are under pressure to cut costs and deliver projects on time. Reports show the local IT services market is set to pass USD 32 billion in 2025 and will keep climbing over the next five years.That’s not small money. It shows how serious outsourcing has become for Australian businesses.
Now let’s look at what’s driving this growth:
- Rising demand for IT services
Digital transformation is the primary contributor in Australian businesses outsourcing more technical work than at any time previously, ranging from cloud computing to cybersecurity. Companies understand they need better systems, but they may not have the appropriate staff or the internal knowledge to set them up. That gap is filled by outsourcing.
- BPO services on the rise
It’s not just IT. Business process outsourcing (BPO) in Australia is also worth billions, already USD 3.3 billion in 2023, with forecasts putting it above USD 5.9 billion by 2030. That covers back office support, call centres, and financial services outsourcing.
- Global competition is shaping the market
Australian outsourcing providers are not just serving local firms. They’re competing with offshore outsourcing hubs like India and the Philippines. The difference is Australia focuses on higher-value services like consulting, software development, complex business processes, rather than just cheap labour. This makes Australian outsourcing companies trusted outsourcing partners for global clients.
- Recruitment challenges push outsourcing forward
The local IT talent pool is stretched thin. The Australian Bureau of Statistics noted that 38% of businesses reported skills shortages in IT and tech-related roles. Outsourcing services become the only practical way for many companies to keep projects moving without long recruitment delays.
- 2025 outlook is strong
Industry experts are forecasting steady growth within outsourcing solutions for the next five years and cloud, AI and cybersecurity are driving the demand. In a time of uncertainty and for businesses trying to make processes more scalable, outsourcing solutions are emerging as partners for the long-haul rather than just a short-term solution.
The global market is telling a similar story. The worldwide IT outsourcing market is expected to reach USD 1.22 trillion by 2030. Australia is part of that movement and becoming more relevant every year.
Key Factors When Choosing IT Outsourcing Companies in Australia
You should pick an IT outsourcing company in Australia by looking at cost, skills, and trust. Sounds simple, but it makes a big difference.
A lot of businesses rush to the cheapest option, then regret it. The truth is, the best IT outsourcing companies in Australia don’t just cut costs, they keep projects moving without drama. That’s what you want.
Here are a few things that matter most:
- Price vs. value
Don’t only chase low rates. A company offering outsourcing services in Australia should also give solid delivery and support. Cheap can become expensive when projects fail.
- Industry fit
Some outsourcing firms focus on software development, others on BPO or IT consulting or even app development. Match your choice with your business needs. Big IT companies in Australia often specialise in certain sectors like financial services or healthcare.
- Staffing and recruitment
Ask outsourcing companies how they hire their team members. If they can't provide any insight into the hiring process - consider it a warning flag.
- Flexibility
You’ll need a partner that can scale with you. Smaller businesses in Sydney or Melbourne may only need a few staff, while larger companies in Brisbane or Perth might require full outsourcing solutions.
Top 15 IT Outsourcing Companies in Australia
1. Ontik Technology – Smart Outsourcing for Growing Businesses

Website: www.ontiktechnology.com
Detail Information
Location: Australia, Bangladesh
Established: 2016
Team Size:: 50–100 members
Rating: 4.6/5.0 (based on 50+ reviews)
Minimum Price: $1,000+ per project
Core Services: Website dev, MVP builds, ERP, UI/UX, cybersecurity
Ontik Technology runs out of both Australia and Bangladesh. The mix gives them reach into global markets while keeping costs fair. They’ve been around since 2016 and built a reputation with startups, small firms, and a few larger groups. Reviews often point out their quick turnaround and the fact that you can start small with them.
Why it stands out: Ontik is not trying to be the biggest player; they focus on being practical. For a lot of SMEs, they’re one of the best IT outsourcing companies in Australia because they handle software development and security work without forcing clients to hire big in-house teams. Their strength is a lean but skilled staff that can take on web, ERP, cybersecurity and UI/UX projects without fuss.
2. TatvaSoft Australia – Enterprise Outsourcing with Precision

Website: www.tatvasoft.com.au
Detail Information
Location: Australia, Bangladesh
Established: 2001
Team Size: 800+
Rating: 4.6/5.0 (based on 50+ reviews)
Minimum Price: $5,000+ per project
Core Services
Custom software development, enterprise apps, cloud migration, IT consulting
Why it stands out: TatvaSoft is often listed among the top IT outsourcing companies in Australia. What sets them apart is focus. Most of their work is with banks, healthcare providers, and mid-to-large Australian companiesThey know finance and healthcare outsourcing inside out, and that’s why enterprises keep hiring them instead of taking everything in-house.
3. Appello Software – Creative Outsourcing for Startups

Website: www.appello.com.au
Detail Information
Location:: Sydney, Melbourne & Brisbane, Australia
Established: 1945 (entered Australia in early 2000s)
Team Members: 10,000+ in Australia
Rating: 4.2/5.0 (based on 500+ reviews)
Minimum Price: From $50,000+
Core Services
IT outsourcing, BPO, cloud services, consulting, back office support
Why it stands out: They’re seen as one of the growing IT outsourcing companies in Australia. The reason is simple, Appello works with startups that want apps built fast. Most of their projects are in health, education, and retail. They keep small teams that mix designers and developers, so clients don’t need to hire staff one by one.
4. Wipro Australia – Global Outsourcing Power, Local Expertise

Website: wipro.com
Detail Information
Location: Sydney, Melbourne & Brisbane, Australia
Established: 1945 (entered Australia in early 2000s)
Team Members: 10,000+ in Australia
Rating: 4.2/5.0 (based on 500+ reviews)
Minimum Price: From $50,000+
Core Services
IT outsourcing, BPO, cloud services, consulting, back office support
Why it stands out: Wipro is one of the largest IT outsourcing companies in Australia. The size itself is the selling point. They mostly work with banks, telecom, and government projects. A lot of their contracts are big, long-term ones where compliance is important. Thousands of staff, global delivery centers, and the ability to cover both IT services and back office outsourcing.
5. Capgemini Australia – Consulting Meets Outsourcing

Website: capgemini.com
Detail Information
Location: Sydney, Melbourne & Perth, Australia
Established: 1967 (Australia offices since late 2000s)
Team Members: 3,000+ in Australia
Rating: 4.4/5.0 (based on 300+ reviews)
Minimum Price: From $25,000+
Core Services
Cloud, cybersecurity, data analytics, IT consulting, outsourcing
Why it stands out: Capgemini is one of the leading IT outsourcing companies in Australia when a business wants consulting plus delivery in one place. They are good for enterprise application and outsourcing services with a solid offering in IT consulting. Suitable for buyers who don't want to drag a large in-house operation team but require scale, compliance, and seasoned professionals.
6. Cognizant Australia – Outsourcing with a Global Edge

Website: cognizant.com
Detail Information
Location: Sydney & Melbourne, Australia
Established: 1994 (Australia since 2008)
Team Members: 2,000+ in Australia
Rating: 4.3/5.0 (based on 200+ reviews)
Minimum Price: From $50,000+
Core Services: IT outsourcing, BPO, digital engineering, cloud
Why it stands out: Cognizant runs big operations in Sydney and Melbourne. Most of their contracts here are with banks, insurance firms, and healthcare clients turn to Cognizant when they want both scale and compliance. This makes it a leading IT outsourcing company in Australia.
7. Deloitte Australia – Consulting Plus Outsourcing

Website: https://www.deloitte.com/au/en.html
Detail Information
Location: Sydney, Australia
Established: 1895 (Australia arm)
Team Members: 10,000+ in Australia
Rating: 4.6/5.0 (based on 1,000+ reviews)
Minimum Price: From $100,000+
Core Services: IT consulting, managed IT outsourcing, cloud, cybersecurity
Why it stands out: They’ve built a strong IT outsourcing arm over the past decade. They focus on managed services, cloud operations, and IT security which is usually for large enterprises and government projects. Their name alone has the heft, which is why you see them grouped with the top IT consultancies in Australia.
8. Infosys Australia – Offshore Outsourcing at Scale
Website: infosys.com
Detail Information
Location: Sydney, Melbourne & Brisbane, Australia
Established: 1981 (Australia operations since 1999)
Team Members: 4,000+ in Australia
Rating: 4.1/5.0 (based on 400+ reviews)
Minimum Price: From $50,000+
Core Services: IT outsourcing, ERP systems, back office, cloud
Why it stands out: Infosys is one of the big IT companies in Australia that enterprises call when they need scale. ERP migrations, back office outsourcing, and long-term IT support. Most of their work in Australia sits with telecom, banking, and large enterprises.
9. Accenture Australia – Outsourcing with Reach

Website: accenture.com/au
Detail Information
Location: Sydney, Australia
Established: 1989 (Australia branch)
Team Members: 10,000+ in Australia
Rating: 4.4/5.0 (based on 500+ reviews)
Minimum Price: From $100,000+
Core Services: IT outsourcing, cloud, AI, digital consulting, managed services
Why it stands out: Accenture is a major player in the outsourcing space, managing multi-year agreements that include; banking, telecommunications and the public sector. They bring together outsourcing with modern technology in relation to emerging technologies such as artificial intelligence (AI), cloud and automation. This presents them with credibility as one of the leading IT outsourcing companies in Australia.
10. DWS (Part of HCL) – Outsourcing for Digital Projects

Website: dws.com.au
Detail Information
Location: Melbourne, Australia
Established: 1991 (acquired by HCL in 2020)
Team Members: 700+ in Australia
Rating: 4.3/5.0 (based on 150+ reviews)
Minimum Price: From $25,000+
Core Services: IT outsourcing, app development, staff augmentation, consulting
Why it stands out: Companies will use DWS for staff augmentation and digital builds. The HCL connection provides them not only global scale, but also working in Australia. This balance helps them stay a growing outsourcing company in Australia.
11. Ranosys Technologies – Outsourcing for Digital Commerce

Website: www.ranosys.com
Detail Information
Location: Melbourne & Sydney, Australia (HQ Singapore)
Established: 2008
Team Members: 400+ (global)
Rating: 4.6/5.0 (100+ reviews)
Minimum Price: From $10,000+
Core Services: eCommerce (Magento, Shopify, Salesforce), mobile apps, custom software, IT outsourcing
Why it stands out: They are regarded as one of the largest retail tech outsourcing software companies in Australia. They are hired when companies want fast and reliable eCommerce builds and do not want to employ large in-house staff.
12. Experion Technologies – Human-Centered Outsourcing

Website: www.experionglobal.com
Detail Information
Location: Sydney, Australia (HQ India, offices in USA as well)
Established: 2006
Team Members: 1,500+ worldwide
Rating: 4.5/5.0 (150+ reviews)
Minimum Price: From $25,000+
Core Services: Product engineering, digital platforms, IT outsourcing, healthcare and finance tech
Why it stands out: Experion is recognised as a leading IT outsourcing company in Australia, especially for product engineering. They collaborate with enterprises in healthcare, finance and education and their teams holistically combine outsourcing and user experience design specialists using digital practices that primarily focus on developing usable digital platforms.
13. XAM Consulting – Bespoke Outsourcing for Enterprises
Website: www.xamconsulting.com
Detail Information
Location: Sydney, Australia
Established: 2014
Team Members: 100–200
Rating: 4.7/5.0 (50+ reviews)
Minimum Price: From $25,000+
Core Services: Enterprise software, Microsoft Azure, mobile development, IT outsourcing
Why it stands out: XAM focuses on Microsoft stack, Azure, .NET plus mobile apps. Most of their clients are local enterprises that want custom systems. They’re seen as one of the IT outsourcing companies in Australia with a niche in Microsoft development. That’s what gets them chosen when enterprises need complex builds.
14. Hyperlink InfoSystem Australia – Offshore Meets Local Delivery

Website: www.hyperlinkinfosystem.com
Detail Information
Location: Sydney, Australia (HQ India, offices in US & UK)
Established: 2011
Team Members: 1,000+ globally
Rating: 4.6/5.0 (400+ reviews)
Minimum Price: From $10,000+
Core Services: Mobile apps, web platforms, AI/ML, AR/VR, IT outsourcing
Why it stands out: Hyperlink is an Indian outsourcing company but keeps a Sydney office. They’ve delivered thousands of projects worldwide, especially mobile apps. Known as one of the top IT outsourcing companies in Australia with offshore backing. Clients hire them when they want cheaper builds but still need a local contact.
15. Dialog Information Technology – One of Australia’s Longest Standing IT Firms

Website: www.dialog.com.au
Detail Informationan
Location: Brisbane, Sydney, Melbourne, Perth & Adelaide, Australia
Established: 1979
Team Members: 1,200+ in Australia
Rating: 4.4/5.0 (200+ reviews)
Minimum Price: From $50,000+
Core Services: IT outsourcing, systems integration, consulting, managed services
Why it stands out: Dialog is one of the big IT companies in Australia that built trust over decades. They’re spread across most major cities. A lot of their contracts are with the government and healthcare. Longevity and national coverage make them a safe outsourcing partner.
Why Ontik Technology Stands Out
- 500+ Projects Delivered Globally
Ontik has proven experience across startups, SMEs, and enterprise clients, showing consistency and technical depth. Their team doesn’t just deliver apps, they build solutions that last and scale with business growth.
- Smart Solutions for Multiple Industries
From fitness and fintech to education and ERP, Ontik tailors each project to the client’s business needs. This ability to adapt makes them a trusted choice for companies with very different goals.
- Cross-Border Reach
With teams in Australia and Bangladesh, Ontik combines local presence with offshore cost efficiency. Clients gain both strong communication and lower delivery costs without losing quality.
- Scalable ERP and App Development
Their outsourcing model covers MVP builds, mobile apps, ERP systems, and full-scale enterprise platforms. Companies can start small and expand their systems with Ontik when the time is right.
- End-to-End Development Process
Ontik supports clients from strategy to scaling, including UI/UX, coding, testing, and post-launch support. This full-cycle approach reduces risk and gives businesses one reliable partner throughout.
- Trusted Partner for SMEs
Their lean but skilled staff make them one of the most reliable IT outsourcing companies in Australia for growing businesses. Reviews often mention their quick turnaround and practical way of working.
Emerging Startups & Outsourcing Trends in Australia
Emerging startups are pushing Australian outsourcing into new areas.
AI and automation. A lot of young firms in Sydney and Melbourne are experimenting with AI tools. Outsourcing companies have started adding things like chatbots and workflow automation to keep up.
Cybersecurity. Hacks and data leaks are rising. So more providers now include managed security in their outsourcing packages.
Remote staff. Offshore outsourcing, virtual assistants, part-time contractors and small businesses are mixing all of these instead of hiring full teams.
Global scaling. Some new SaaS and fintech startups don’t stop in Australia. They go straight for overseas clients, competing across the globe from day one.
Outsourcing here isn’t standing still. Startups are pulling it in new directions, and SMEs get flexible staffing options that didn’t exist a few years ago.
Regional IT Outsourcing Hubs in Australia
Every city has its own IT outsourcing identity:
- Sydney: IT companies in Sydney Australia handle financial services and IT consulting.
- Melbourne: Known for its companies in Melbourne Australia that power software development and fast-growing startups.
- Brisbane: IT companies in Brisbane Australia are building digital transformation and cloud systems.
- Adelaide: IT companies in Adelaide South Australia support defense outsourcing and BPO services.
- Perth: IT companies in Perth Australia deliver IT outsourcing for mining and resource industries.
How Australian Outsourcing Companies Compete Globally
Australian outsourcing companies compete globally by mixing quality with trust. These companies are more expensive but still win business outsourcing contracts worldwide because of their skilled staff and strong reputation.
- Strengths: English-speaking staff, culture fit, and reliable compliance. This is what makes Australian outsourcing solutions attractive across the globe.
- Weaknesses: Costs are higher than India or the Philippines, but companies accept it for better security and standards.
- Global reach: Australian outsourcing firms position themselves as outsourcing partners that provide steady results instead of just cheap services.
How Australian Outsourcing Companies Overcome Common Challenges
For most businesses, the big concerns with outsourcing are security, staff, and compliance. Australian outsourcing companies are set up to deal with these issues head-on, which makes them a safer choice.
1. Security and Compliance
Data leaks are costly in money and in reputation. Local providers work under tough rules like the Australian Privacy Principles (APPs) and follow global standards too. That means sensitive information is locked down and businesses don’t carry the same risk as they might offshore.
2. Staffing and Talent Management
Hiring and managing staff overseas can be a headache. Australian outsourcing companies facilitate this with trained local teams and structured offshore support. Systematic accountability keeps people accountable so business owners are never wasting time chasing work, or micromanaging.
3. Business Goal Alignment
A lot of outsourcing goes wrong when providers don’t “get” what the client actually wants. Australian firms achieve this with proper onboarding, communication and contracts that remain flexible. The end result is a partner that runs in the same direction as the business and not against it.
Conclusion
Outsourcing companies in Australia aren’t just a backup anymore. They’ve become part of how businesses run day to day. The best IT outsourcing companies in Australia give startups, SMEs, and bigger firms the same thing, lower costs and access to talent they can’t always find in-house. Ontik Technology is a good example; they help small businesses get projects done without heavy overhead.
Additionally, Demand for AI support, cybersecurity, and cloud work is climbing. More local providers will compete globally, and that’s why this list of IT outsourcing companies in Australia matters for 2025 and beyond.
FAQs
Q1. How do I choose the right outsourcing company in Australia?
Think about the experience, feedback, number of team members and services. Users on reddit usually suggest doing a smaller project with a company first before you do a long term deal.
Q2. Is outsourcing in Australia more expensive than in Asia?
Australia is more expensive than India or the Philippines, but companies care about compliance. Moreover, english speaking staff is always a plus point.
Q3. Can small businesses hire outsourcing companies in Australia?
Absolutely. Many IT outsourcing companies in Australia hiring focus on startups and SMEs. Founders on Reddit mention that outsourcing helps them avoid hiring full in-house teams while still accessing skilled professionals.