Project Overview
Aerolex, a UK based B2B ticketing and hotel booking agency, aimed to enhance its operational efficiency and optimize the management of their flight and hotel booking system. They recognized the need for a tailored OTA (Online Travel Agency) with an Enterprise Resource Planning (ERP) system to seamlessly integrate various aspects of their business, including reservations, inventory management, and financial operations. To meet this requirement, they collaborated with Ontik Technology to develop a bespoke OTA+ERP system.
Execution Strategy
Custom Software Development: Ontik Technology designed and developed a comprehensive OTA + ERP system specifically tailored to Aerolex's needs. The system featured modules for reservations management, inventory control, finance, and reporting.
- First of all, our BA team discussed with all the stakeholders, managers and users of the application to understand their current pain points and needs
- A prototype followed by a UI design was presented and finalized with the client team.
- A software architecture was then designed so that the hundreds of users can be served efficiently and smoothly.
- A development process integrated with software testing and quality assurance ensured the smooth delivery of the product.
Impact
The implementation of the custom ERP system delivered significant benefits for Aerolex:
- Operational Efficiency: Aerolex experienced a 25% increase in operational efficiency, with streamlined processes across reservations and inventory management.
- Enhanced Inventory Control: The ERP system significantly improved inventory control, leading to a 20% reduction in overbookings and a 15% reduction in underbookings.
- Financial Optimization: Accurate financial tracking and reporting resulted in a 15% reduction in financial discrepancies and enhanced financial management.
- Customer Satisfaction: The ERP system's streamlined operations contributed to a 10% increase in customer satisfaction, as bookings became more efficient and reliable.
What Our Clients Think About Us
"Ontik Technology set up our full development team in just 2 weeks' time!"
"Ontik Technology set up our full development team in just 2 weeks' time! It takes other agencies more than 5 times as long to do that. We're already on track to finish our development after just a few months!" - Eli Muse, Founder and CEO of Chippit. Chippit is the top trending app in the Google Play in Australia. We helped them build their product team for shipping the product into the market quickly.
"In 3 months they turned our idea into a complete Unicorn-worthy software."
"Ontik Technology came in and did everything for us. We didn't have to think about design, development or the tech stack... In 3 months they turned our idea into a complete Unicorn-worthy software." - Daniel Wight, Co-founder of Fitmate. Fitmate is a gym aggregator app-based startup from Australia and Ontik Technology helped them turn their idea into a reality. A quick working MVP is hitting the market generating revenues as well as traction from the audience.
